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The message was four words long. can I return this? My support agent replied: I am not able to discuss returns. Not the policy. Not "yes, thirty days, here's the link." A flat refusal to acknowledge that returns exist, sent to a paying customer at 9:41 on a Tuesday. I opened the system prompt expecting to find a bug. What I found was worse: twenty-three sentences, every one of them starting with Never or Do not , sitting in a…
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Upgrade this serverThe message was four words long. can I return this? My support agent replied: I am not able to discuss returns. Not the policy. Not "yes, thirty days, here's the link." A flat refusal to acknowledge that returns exist, sent to a paying customer at 9:41 on a Tuesday. I opened the system prompt expecting to find a bug. What I found was worse: twenty-three sentences, every one of them starting with Never or Do not , sitting in a section I had grandly titled HARD RULES . HARD RULES (v7) NEVER promise a delivery date. NEVER invent an order status. DO NOT offer a discount unless the customer asks…
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